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Plymouth Council – Customer Services Transformation – UK

  • 2018-04-172018-05-07
  • by Charles

As part of an overall 5 year EA strategic drive across the Council to reduce costs and innovate, I assisted on the Customer Services Transformation programme in developing the Roadmap, enhancing the Blueprint models, documenting strategic direction and capabilities offering various alternatives and recommendations. Because they so liked what had been done in terms of modelling, I was asked to instantiate their fledgling EA practice within the City Council, specifically in procuring and implementing and mentoring on an EA Modelling & Governance Tool that could assist all Business Architects across the Strategic programme, to form a core enterprise wide set of Architecture models and building up the EA practice and governance processes.

Visa (was Fundamo) – South Africa

  • 2018-04-182018-05-07
  • by Charles

Consulting to Fundamo Visa on the Business Architecture aspects of the Mobile Money Banking Software platform (through DVT). Working on Business Process Improvement and overall Enterprise Architecture. Initially started by using Iteraplan, Archi, Sharepoint, Visio with the Archimate notation. More recently began using the Troux toolset to model Strategy, Capabilities, Business Process, Business Services, etc.

Spent a year involved with the acquisition/merger doing Server and Application Migration from SA to the US where we had to move 1000+ servers with all their related software while people were working and without any disruption. I used this opportunity to begin building and refining an Enterprise Architecture model at multiple levels in multiple domains over various continuum levels.

Started by helping improve the quality of the R3 product by enhancing the build, test and release processes using Jenkins and enhancing Continuous Integration by adding Continuous Automated Functional regression testing and also streamlined the Project Management aspects of the daily processes by modifying the Jira processes.

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